(334) 285-6428      admin@cityofmillbrook.org      3160 Main Street, Millbrook, AL 36054

Utility Department

The Millbrook Utility System is responsible for sanitary sewer service within the City of Millbrook and water service primarily in the Grandview Pines area.  Other independent water systems serve the remainder of Millbrook.

SANITARY SEWER SERVICE

The City of Millbrook’s collection and wastewater treatment facility consists of 41 lift stations that transfer all domestic and commercial waste to a 2.3 million gallon a day treatment plant located at the intersection of Elmore County Road 3 and Thornfield Drive.  The collection system is comprised of up to 550 miles of low pressure and gravity lines.

WATER SERVICE

Four utility systems provide water service to the Millbrook area.

  • Serves Grandview Pines to Camp Grandview area
    Millbrook Utility System
    3861 Grandview Road
    Millbrook, AL  36054
    334-285-3001
    www.cityofmillbrook.org
  • Serves the northwest portion of the city
    Marbury Water System
    3056 Alabama Highway 143
    Marbury, AL  36054
    205-755-7949
    www.marburywater.com
  • Serves the area south of Alabama Highway 14
    Tri-Community Water System
    2630 Main Street
    Millbrook, AL  36054
    334-285-4267
  • Serves Crossgates and Paige Hills areas
    Elmore Water & Sewer Authority
    1633 Alabama Highway 14
    Elmore, AL  36025
    334-285-6109
    www.elmorewater.com

Please call the appropriate utility system to verify your water service provider for a specific address or location.

APPLY FOR NEW SERVICE FROM THE MILLBROOK UTILITY SYSTEM

For new service, you must complete a User Agreement and pay a $50.00 maintenance fee by visiting the Millbrook Utility System office at 3861 Grandview Road. To have your service(s) connected the same day, please submit your completed User Agreement and $50.00 before 2:30 p.m.  Any service connections requested after 2:30 p.m. will require an additional $50.00 after-hours fee.

The cutoff day is the 28th of each month.  If the 28th falls on a Friday, weekend, or holiday, then the cutoff date will be determined by the administrators and the appropriate date will be reflected on your monthly bill.

The payment due date is the 17th of each month regardless of what day the 17th falls on.  Any payments made on or after the 18th will be considered late and subject to a late fee of $5.00.

Water meters are read between the 18th and 21st of each month, depending on how the dates fall.

PAYMENT OPTIONS FOR MILLBROOK UTILITY SYSTEM ONLY

We cannot accept payments for other water systems.

Mail your payment to:

Millbrook Utility System
P.O. Box 1072
Millbrook, AL  36054

  • Call in a credit card payment to 285-3001. Available during office hours only. Monday to Friday 8am to 5pm,
  • Online credit card payment at The Millbrook Utilities Online Payment Portal. A 3% convenience fee will automatically be added to your total when using this service.  Please have your customer number and service address to complete the payment.
  • Automatic bank draft (visit office to set up draft).
  • Pay in office (cash, check, credit card, money order). Monday to Friday 8am to 5pm.
  • After hours drop box.

CONTACT US

W. Michael Harris
Utility Administrator
Phone: 334-285-3001
Fax: 334-285-3002
Email: admin@cityofmillbrook.org

PHYSICAL ADDRESS
Millbrook Utility System
3861 Grandview Road
Millbrook, Alabama 36054
Driving Directions

MAILING ADDRESS
Millbrook Utility System
P.O. Box 1072
Millbrook, Alabama 36054

OFFICE HOURS
Monday – Friday
8:00 a.m. – 5:00 p.m.
Overnight drop box is available for payment of Millbrook Utility System bill when office is closed.

FIELD HOURS
Monday – Friday
6:00 a.m. – 2:30 p.m.

For an after-hour emergency, please call 285-6832

FOR MORE INFORMATION

Water/Sewer Schedule